Ludi← Back to app

Terms of Service

Version 2026-07-13 · Effective 13 July 2026

These Terms of Service ("Terms") form a binding agreement between you and Ludi, operated by Arif Yiğit (sole proprietor), Kocaeli, Türkiye ("we", "us", "our"), governing your access to and use of the Ludi platform, websites, mobile applications and related services (together, the "Service"). By creating an account, checking the acceptance box, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into this agreement. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

You are responsible for the accuracy of your registration details, for keeping your credentials confidential, and for all activity under your account. Notify us immediately of any unauthorized use.

2. The Service

The Service lets sports organizations and their members manage venue and court reservations, scheduling, allocation, groups, tournaments, and related activities. Features, rules, points, reliability scoring and availability may be configured by each organization and may change, be limited, suspended, or discontinued at any time. We do not guarantee that any court, slot, session, or activity will be available.

3. Organizations, roles and content

Where you belong to an organization, that organization's owners and managers control its configuration, membership, resources and much of the data relating to you within that organization. For such data, the organization acts as the data controller and we act as a processor on its behalf; your relationship with the organization is governed by any separate terms it sets, which are its responsibility, not ours.

You retain ownership of content you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display that content solely to operate and improve the Service. You are responsible for your content and must have the rights to submit it.

4. Licence and restrictions

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the Service for its intended purpose. You must not: (a) copy, modify, reverse engineer, decompile or create derivative works of the Service; (b) resell, rent, or provide the Service to third parties except as intended; (c) scrape, harvest, or bulk-extract data; (d) circumvent security, rate limits, or access controls; (e) upload malware or interfere with the Service's operation; (f) use the Service unlawfully or to infringe others' rights; or (g) misrepresent your identity or affiliation.

5. Acceptable use and conduct

You agree not to use the Service to harass, abuse, defame, or harm others, to post illegal or offensive content, or to disrupt the experience of other users. We may remove content and suspend accounts that, in our reasonable judgement, violate these Terms.

6. Bookings, scheduling and reliability

Reservation, allocation, cancellation, no-show and points/reliability rules may be set by your organization and by the Service. Penalties applied to free or allocated slots are reliability measures, not monetary charges. Where a reservation is paid for, no reliability penalty applies to that reservation. You are responsible for complying with your organization's rules.

7. Fees, subscriptions and payments

Parts of the Service are currently provided free of charge. We may introduce paid plans, subscriptions, per-booking or transaction fees, or other charges in the future. Where fees apply:

  • prices, billing cycles and what is included will be disclosed before you are charged;
  • subscriptions may renew automatically for the same period unless cancelled before renewal; you authorize us (or our payment processor) to charge your payment method on each renewal;
  • fees are exclusive of taxes unless stated; you are responsible for applicable taxes;
  • payments may be processed by third-party providers, subject to their terms; we do not store full card details;
  • except where required by law or expressly stated, fees are non-refundable;
  • we may change fees on reasonable prior notice; continued use after a change takes effect constitutes acceptance.

Nothing in these Terms obliges us to provide any paid feature, and free features may be changed or withdrawn.

8. Third-party services

The Service relies on third parties (including hosting, database, email and mapping providers) and may link to third-party services. We are not responsible for third-party services, and your use of them is at your own risk and subject to their terms.

9. Intellectual property

The Service, including its software, design, trademarks and content (excluding your content), is owned by us or our licensors and protected by law. No rights are granted except as expressly stated in these Terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, error-free, or that data will not be lost. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, we and our affiliates, officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or business, arising out of or relating to the Service. OUR TOTAL AGGREGATE LIABILITY for all claims relating to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) EUR 100. These limits do not exclude liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence, fraud, or wilful misconduct).

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your content, your use of the Service, your violation of these Terms, or your infringement of any third-party or legal right.

13. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your licence ends; provisions that by their nature should survive (including sections 9–12, 14 and 16) will survive.

14. Changes to the Terms and the Service

We may modify these Terms or the Service. For material changes, we will notify you in advance by reasonable means (an in-app notice and/or email) stating the effective date. If you do not agree to the changes, you may reject them before they take effect by discontinuing use and closing your account (or contacting us to close it). Unless you reject them in this way, your continued use of the Service on or after the effective date constitutes acceptance of the updated Terms. Where applicable law requires your explicit consent — for example for certain consumer-affecting changes, or where processing of personal data relies on consent — we will obtain that explicit consent instead of relying on continued use. The current version identifier and effective date are shown at the top of this page.

15. Apple App Store — additional terms

If you obtained our mobile application from the Apple App Store, the following also applies and, in case of conflict with the rest of these Terms, controls for that use:

  • These Terms are between you and us only, not with Apple. Apple is not responsible for the application or its content.
  • Your licence is a limited, non-transferable licence to use the application on any Apple-branded device you own or control, as permitted by the App Store Usage Rules.
  • Apple has no obligation to provide maintenance or support for the application. Any support requests should be directed to us at legal@ludi.team.
  • To the extent permitted by law, Apple has no warranty obligation. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); Apple has no other warranty obligation.
  • We, not Apple, are responsible for addressing any claims relating to the application, including product-liability, legal or regulatory claims, and third-party claims that the application infringes intellectual-property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Google Play — additional terms

If you obtained our application from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the application.

17. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts and execution offices of Kocaeli, Türkiye, except that either party may seek injunctive relief in any competent court, and mandatory consumer-protection rights in your country of residence are not affected.

18. General

If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service. We are not liable for failures caused by events beyond our reasonable control. This English version governs; any translation is for convenience only.

19. Contact

Questions about these Terms: legal@ludi.team.